Thank you for shopping at Vedant Sharmaa. We value your satisfaction and strive to ensure a smooth shopping experience. This Return and Refund Policy outlines the conditions under which you may return a product and request a refund.
1. Eligibility for Returns
We offer a 7-day return policy from the date of delivery. To be eligible for a return, the following conditions must be met:
The item must be unused, in its original condition, and in the original packaging.
You must provide the original receipt or proof of purchase.
Certain items, such as personalized products, digital downloads, or intimate goods, may not be eligible for returns.
2. Return Process
To initiate a return:
Contact us within 7 days of receiving your order at vedantsharmaain@gmail.com with your order details and reason for the return.
Our team will review your request and provide return instructions, including the address for returning the item.
Ship the item back to us using a trackable shipping method. Customers are responsible for the return shipping costs.
3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days and issued via the original payment method.
Shipping charges and non-refundable items (if any) will not be included in the refund.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of receiving the product.
5. Non-Returnable Items
The following items are not eligible for returns or refunds:
Digital products or downloadable content.
Items marked as “final sale.”
Gift cards or vouchers.
6. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
Check with your bank or credit card company, as processing times may vary.